MessageID: 201707031410 Time: 05.07.2017, 5:00 p.m. to 6:30 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable

On 05.07.2017 between 5:00 p.m. and approx. 6:30 p.m.  the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de, no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface https://support.gwdg.de will be unavailable during maintenance. In matters of

[sc name=“head_betriebsmeldungen_en” message_id=“201706191830” time=“19.06.2017, 18:05 - 19:30” affected=“GWDG Website at www.gwdg.de” impact=“all webpages available again” ]

All webpages of https://www.gwdg.de are available again without restrictions.

The June issue of the GWDG News has just been published.

 It contains among others the following topics:

• A wide Range of Statistics Programs on GWDG Servers
• Programming Exercises for GWDG Trainees
• Secure Data Center Interconnects
• Use of the Printserver gwd-winprint.top.gwdg.de with macOS

>> Click here for the GWDG News 6/2017

On June 10th 2017, the IdeenExpo, Germany’s largest youth event for science and technology, will start again in Hannover with many interesting and exciting experiments and exhibits to participate. The GWDG is again represented with its own exhibit at the EF-05 stand of the University of Göttingen, where many other institutions of the University of Göttingen present their exhibits. In a small experiment on the subject of “Data-Analytics” we show how to compare photographs of visitors with celebrities with the aid of algorithms for the recognition of faces and similarities.

Message-Id: 201706020745 Time: 04.06.2017 - 05.06.2017 Affected: Customers of GWDG Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed from 04.06. to 05.06.2017

In urgent cases please contact our support staff at support@gwdg.de. Each message is put into our ticket system which will be checked around pentecost too.

We kindly ask all users to take this into account.