The November issue of the GWDG News has just been published.It contains among others the following Topics:
>> Click here for the GWDG News 11/2017
More….The GWDG course program for 2018 has been published. It again offers a wide range of courses for efficient use of hardware, software and networks.
If you have requests for other courses that are not included in the current course program, please send an e-mail to support@gwdg.de.
More….MessageID: 201710271135 Time: 02.11.2017, 5:00 p.m. to 9:15 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable
The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. Except for the Shibboleth authentication and the support portlet, which are expected to work again in the course of tomorrow, the system is fully available again.
More….Message-Id: 201710270810 Time: 31.10.2017 Affected: Customers of GWDG Impact: Data centre closed and service hotline not available by phone
The data centre of the GWDG is closed on 31.10.2017, the Reformation Day. We kindly ask all users to take this into account.
More….MessageID: 201710271135 Time: 02.11.2017, 5:00 p.m. to 7:00 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable
On 02.11.2017 between 5:00 p.m. and approx. 7:00 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de, no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface https://support.gwdg.de will be unavailable during maintenance. In matters of
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